Last updated: 12 May, 2025
Welcome to Rise and Glow. These Terms and Conditions (“Terms”) govern your use of https://riseandglow.co.za (“the Website”) and any purchases made through the Website.
By accessing or using this Website, you agree to be bound by these Terms. If you do not agree, please do not use the Website.
1. Company Information
Rise and Glow operates as an online retail store in South Africa.
2. Use of the Website
- You must be at least 18 years old or have permission from a legal guardian.
- You agree to use the Website only for lawful purposes.
- You may not misuse the Website or attempt to gain unauthorised access.
3. Products and Availability
All products displayed on the Website are subject to availability. We reserve the right to discontinue or modify products without notice.
Product images are for illustrative purposes only. Actual products may vary slightly.
4. Pricing and Payment
All prices are listed in South African Rand (ZAR) and include VAT unless stated otherwise.
We reserve the right to change prices at any time without notice. Payment must be made in full before orders are processed and dispatched.
Payments are processed securely through third-party payment gateways. We do not store card details.
5. Orders and Acceptance
An order is only considered accepted once payment has been received and confirmed.
We reserve the right to cancel or refuse any order for reasons including, but not limited to, product availability, pricing errors, or suspected fraud.
6. Delivery
Delivery times are estimates and may vary depending on location and courier services.
We are not responsible for delays beyond our control.
7. Returns and Refunds
Returns and refunds are handled in accordance with the South African Consumer Protection Act.
- Consumers may return goods within 7 days of delivery for online purchases, subject to conditions.
- Products must be unused, unopened, and in original packaging.
- Shipping costs for returns may be non-refundable unless the product is defective.
Refunds will be processed using the original payment method where possible.
8. Intellectual Property
All content on this Website, including text, images, logos, and design, is the property of Rise and Glow or its licensors and may not be reproduced without written permission.
9. Limitation of Liability
To the extent permitted by law, Rise and Glow shall not be liable for any indirect, incidental, or consequential damages arising from the use of the Website or products purchased.
Nothing in these Terms limits rights under the Consumer Protection Act.
10. Health Disclaimer
Any health, beauty, or wellness information provided on the Website is for informational purposes only and does not constitute medical advice.
Always consult a qualified healthcare professional before using supplements or skincare products.
11. Privacy
Your use of the Website is also governed by our Privacy Policy.
12. Governing Law
These Terms are governed by the laws of the Republic of South Africa.
13. Changes to These Terms
We reserve the right to update or modify these Terms at any time. Changes will be effective once posted on this page.
14. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
Email: info@riseandglow.co.za
Website: https://riseandglow.co.za